Lexacom Digital Dictation: a better choice for Vauxhall Practice
“Lexacom has given us a better, easier, and simpler way of working.”
– Georgia Wyllie, Associate Manager, Vauxhall Practice, Chepstow
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Lexacom – a great replacement for the previous digital dictation system
Vauxhall Practice in Chepstow, Monmouthshire, moved its digital dictation platform to Lexacom in the latter half of 2022, after a range of issues and poor service from its previous digital dictation supplier.
The practice serves its community via the Vauxhall Practice and Tutshill Surgery, putting its patients’ needs at the heart of everything it does, and working to the philosophy of ‘Get Well, Keep Well’.
This sees the team at Vauxhall surgery handle over 5,000 calls, make more than 200 hospital referrals, and issue an average of 500 administrative communications to patients every month.
With such a workload having an effective, efficient, and easy-to-use digital dictation system helps to keep administration running smoothly.
Sadly, before Lexacom, the previous digital dictation system was causing the opposite situation.
Lexacom digital dictation – A better solution.
Now, after some time using Lexacom digital diction, Georgia Wyllie, Associate Manager at the practice comments:
“Lexacom has given us a better, easier, and simpler way of working. When we call to rectify any problems, we are always met with very customer-driven people, who are more than happy to support us in finding a solution. Our clinical team is now able to dictate from their phones (via Lexacom Mobile) which is an added benefit. I am also able to make accounts for new staff once old staff have left the practice with little to no hassle.”
Find out how Lexacom can help your practice to become more efficient.
Use our contact form.
Call us on 01295 236910.