Password changes can only be undertaken by the Lexacom 3 Administrator, an individual on-site who has access to Lexacom 3 Admin.
If a user requires a password change they need to contact their Lexacom 3 Administrator.

To reset a user’s Lexacom 3 password
  • Log into the Lexacom 3 administrator account
  • Go to > Settings > Users Editor
  • Go to Talk or Type and find the user on the left hand side
  • Select the user and click Edit

 

To instantly reset the User’s password
  • Click Reset Password and Yes to the warning message that appears
    A temporary password will be generated for the user; this is automatically copied into your clipboard for ease. When this temporary password is used to log into Lexacom 3 the user will be prompted to reset their password.

 

To reset the User’s password when they next log in
  • Tick the User must change password at next login checkbox
  • Click Save to commit the change

The user’s current password remains valid, but when the user next logs into Lexacom 3 they will be prompted to reset their password.

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