Lexacom users can only be created and added by the Lexacom Administrator.

  • Log in to Lexacom Administrator
  • Go to > Settings > Users Editor
  • Select Talk > New and enter the user’s details as follows –
    • Full Name – this is the user’s display name in Lexacom
    • User Name – this is the user’s username which is used to log in and is not visible to others
    • Email / Contact Number
    • User must change password at next logon – selected by default, the user will be requested to change their password from the default password when they next log in.
  • User settings can now be customised to your organisational preferences
    • Miscellaneous – includes the default priority level that new dictations will be created with
    • Chirp On – microphone chirp sounds
    • Integration settings – Select Retrieve Subject on Record and click Enable Integration if you are using a clinical system. EMIS Web users will also need to approve the user in EMAS Manager See How To Configure EMIS Web Integration – Additional Users
    • Services
      • Default Send to – the service that new dictations will be sent to, including Typing Pools
      • Default Return to – the location dictations will be returned to if sent to a Service such as Lexacom Scribe or Echo
  • Click Save

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Service status

21/06/2024 10:16
We are continuing to investigate this issue with Microsoft as quickly as possible.

21/06/2024 10:14
Microsoft have reported this error to be resolved, however our monitoring shows that it is still unresolved at some sites.

19/06/2024 16:50
The connection timeout error has been identified as a Microsoft issue, and escalated to them with the highest priority.

17/06/2024 09:23
A small number of sites have reported a connection timeout error with the Connect server, we are troubleshooting and investigating.

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