Lexacom Case Studies

< Back to Case Studies

Wolverhampton City Primary Care Trust

Wolverhampton City Primary Care Trust “There is no question that digital dictation is a much more reliable and efficient option than analogue services, and we were particularly impressed by the level of functionality and service offered by Lexacom.”

Stuart Cooper, IM&T and QIPP Programme Director

Wolverhampton City Primary Care Trust has selected Lexacom to provide digital dictation software to its entire GP practice network which serves over 238,000 patients.

Lexacom Digital Dictation has been installed in 39 GP practices in the area, with nearly 400 doctors and secretaries benefiting from using the software. As part of the deal, Olympus microphones, footpedals and headsets have also been installed.

Wolverhampton PCT is strongly committed to improving patient care through better use of technology. Having assessed the benefits of digital dictation, Lexacom was chosen due to its intuitive software, excellent customer service and value for money.

Stuart Cooper, IM&T and QIPP Programme Director, Wolverhampton City PCT said:

“There is no question that digital dictation is a much more reliable and efficient option than analogue services, and we were particularly impressed by the level of functionality and service offered by Lexacom.”

Lexacom’s digital dictation software enables immediate and accurate dictation and transcription, improving practice efficiency and patient care. The software allows doctors to record and mark the urgency of dictations easily, while secretaries benefit from high quality sound recording and can manage their workload more effectively, knowing instantly which dictations are urgent or routine. Olympus hardware works seamlessly with the Lexacom software, providing a complete and reliable system for GP practices.

Lexacom’s latest software, Lexacom 3, has been designed to make doctors’ lives even easier by offering improved integration with clinical systems, reporting functions which enable referrals to be tracked and audited, and secure mobile working so dictations can be done anytime, anywhere – even while on home visits.

Margaret Baker, Practice Secretary at Coalway Road Surgery in Wolverhampton, is delighted with the new dictation system.

“Lexacom is fantastic. It is lovely to type with. I can get everything done much more quickly as the sounds quality is crystal clear so I don’t have to keep replaying the message or checking details with the doctors. Anything urgent gets flagged immediately and I can keep track of where I’m at with every dictation,”

Margaret Baker, Practice Secretary.

View all Health case studies
logo