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Ward Gethin Archer

 

“The team at Lexacom really took the time to understand how we work and what we needed from a digital dictation platform. Implementing a solution across 9 sites and up to 150 users isn’t easy but with Lexacom’s expert help everything went to plan and the users couldn’t be happier with the change”

Simon Adams – IT Technician  

Ward Gethin Archer is a highly rated and well-established law firm serving clients throughout Norfolk and Cambridge. With 9 separate locations and up to 150 fee earners, any decisions to implement new technology, must be taken very carefully.

Dictating and transcribing letters for Ward Gethin Archer was becoming a real challenge.  Out of date software that wasn’t working well across their complex network of locations and users was causing aggravation and delays.

Following a thorough review of the market, Ward Gethin Archer turned to Lexacom to explore an alternative way of working. It was clear from initial discussions that a detailed understanding of the IT landscape was essential and that it was likely that several different options would need to be reviewed.

Lexacom provided a professional services team to consider all the options and provide a series of recommendations to resolve the current challenges and ensure that the historic problems would be eliminated.

Using Lexacom’s core workflow platform, Lexacom 3, Ward Gethin Archer are now free to create content across all locations and share admin resource where and when needed. The Lexacom platform also supports a range of additional functions and services such as speech recognition and outsourced transcription.  This flexibility is vital for growing law firms who need to be able to adapt to change quickly and where client satisfaction is of paramount importance.

Ward Gethin Archer – is ranked first locally and in the top 40 nationally for Housing and Property, Family Law, Employment, Personal Injury, and clinical negligence, with a score of 4.9/5 from over 1520 reviews on www.reviewsolicitors.co.uk 

Ward Gethin Archer offer a client-driven, personal service to an increasing number of businesses and private individuals. Their aim is to resolve your legal problem in a way which exceeds your expectations and provide you with the best possible legal services at a time when service and quality really matters.

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