How to Access the App

Lexacom is available as a mobile app on Android and iOS from the respective app store.
Existing Lexacom users can log in to the mobile app using the same username and password used to access the Windows application. New users will receive an automated email, when registered, with a link to activate their account. Once this is complete, they will be able to login and get started as shown at the start of this video.

New to Lexacom? Register for a free single-user trial or contact our sales team to arrange a trial for your team.
If you are using the app as a single-user trial and would like to expand the trial in order to send jobs to your secretarial team, please get in touch.

Getting Started

• Once you have installed the Lexacom mobile app, click the Lexacom icon to launch the app.

• The first time you launch the app you will be able to select your region, (make sure you select the correct region) and sign in.
• You may see a pop-up requesting permission for Lexacom to send notifications. This will allow Lexacom to notify you of new jobs requiring your attention, this can be changed later in your phone’s notification settings.

• Click Sign in and then enter your email and password

you can click ‘forgotten me’ to reset your password.

When the app first launches, it will ask for access to use your microphone. This is essential for functionality. Please allow this.

 

Toolbar

The toolbar runs across the top of the app allowing control of Echo, presenting notifications, and offering easy access to the menu.

	Lexacom icon	Tap here to return to the dashboard.
	Echo Control	Tap here to turn Echo on/off.
	Notifications	These show how many jobs are waiting for your attention.
	Help	Tap here for a quick on-screen tour.
	Menu	Tap here to access the app menu.

 

 

Dashboard

The app will open to the Dashboard. This is where you will see an overview of any outstanding jobs.

• Click the Lexacom icon (top left) to return to this screen at any time.
• This page will tell you how many jobs you currently have outstanding.
• Clicking on a card will take you to the jobs page with a filter to show only the jobs relevant to that filter.
  • E.g. click the ‘overdue jobs’ card will take you to the Jobs Inbox and will show only the overdue jobs.

ⓘ Note: the ‘jobs awaiting completion’ card includes ALL jobs which you have created that are not yet complete – including those awaiting action from other members of our team (e.g. jobs you have sent to a secretary). This card will take you to the jobs Tracking page rather than the inbox.

 

Echo Control

Echo is our advanced live speech-to-text service.

With Echo, you can use your voice to type. On a PC, you can speak to enter text wherever you would normally type. On the mobile app, you can speak to type anywhere within the Lexacom app as well as a dedicated Echo tab.

     

To use Echo to type in the app:

• By default, Echo will activate as soon as you tap within any text field in the app.
• Simply speak in normal prose and the text will be returned, proof-read and with punctuation.
• You can manually switch this function on and off by tapping the Echo control in the toolbar.
• The Echo control will be red and animated when it is active.
• If you don’t want this to happen automatically, you can switch it off in the settings.

 

Job Notifications

When a job is created, it is given a priority. based on this priority, jobs are assigned a ‘priority date’ – this is the date and time by which the job is expected to be completed.

For example: a routine job will, by default, have a 24-hours deadline from the time of creation. (Priorities can all be adjusted to suit your team.)

• The Notifications at the top of the app show the number of outstanding jobs awaiting your attention.

Green = Jobs which are before their warning time.

Yellow = Jobs which are past their warning time (approaching the deadline).

Red = Jobs which are overdue.

Learn more about Priorities.

 Menu

  Clicking the icon in the top right will open the menu.

From here you can:

• Switch teams (if you are in multiple teams).
• Reorder the tabs at the bottom of the app.
• Access the Settings
• Access the Lexacom Support pages
• Logout from the app.

Tabs

The tabs at the bottom of the app allow you to move between the different functions in the app. The features available to you will vary depending on your team setup.

Clicking on the icons will take you to a separate support page for each function.

	Jobs	This tab allows you to create, review, and manage your dictation jobs. You can record and send jobs through a range of Workflows depending on your team setup.
	Ambient AI	This tab allows you to capture an audio input and automatically generate a range of text outputs. You can capture a conversation with a client/patient/colleague etc, and generate letters, summaries and more.
	Echo	This tab allows you to use our live speech recognition feature. You can speak and have the text appear live in the app, with automated punctuation ready to copy and paste or share as a workflow job.
	Messaging	Send SMS text messages and emails direct to your patients/customers through Lexacom. Get in touch to discuss access to this feature.

 

 

 

 

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Other Useful links

Lexacom Mobile – Video Overview

Lexacom Mobile – Creating Jobs

Lexacom Mobile – Ambient AI

Lexacom Mobile – Echo

What is EchoScribe?