Cheshire GP finds new freedom with Lexacom’s ambient AI scribe
Live dictation, less typing, and a more natural flow in every consultation
Dr Howell, a GP in Cheshire, has embraced Lexacom’s new AI scribe to transform how she works every day.
After a quick introduction she’s been using it in every consultation, with immediate results in speed, focus, and accuracy.
Up and running in under an hour
“I’ve been using Lexacom all day every day,” said Dr Howell.
She quickly integrated the software into her routine, finding the scribe more efficient than switching between applications, “I use it for everything, this is so easy for me rather than selecting different applications each time”
Saving time across consultations, phone calls, and care home visits
Dr Howell now uses Lexacom’s AI scribe during patient consultations, phone calls, and care home visits, saving hours each week on admin.
“I press the transcribe button when the patient enters the room and stop when they leave. The same for phone calls – I have my small microphone sitting next to the phone.”
This flexibility means clear, structured notes instantly, with no need to type them later. Dr Howell has found the biggest difference on care home visits:
“Back at the surgery I’d usually spend at least an hour typing into each resident’s notes, but with Lexacom I just dictated the consultation into the record. It saved so much time.”
Automatically structured consultation notes
Lexacom automatically structures consultation notes into clear, consistent documentation, reducing the need for abbreviations and retyping, improving communication across the practice, and ensuring continuity of care.
“No more abbreviations that other clinicians find hard to understand,” Dr Howell explained. “The notes are concise and orderly, and you can add to it even after the patient has left and recording stopped.”
More natural consultations
“The best thing of all is I don’t need to touch my keyboard when I’m listening to the patient,” she said. “It makes me feel more relaxed knowing I don’t have to type everything as I go.”
“I was worried it would pick up all my non-medical chat with the patient but the AI is so clever — it just screens all the non-medical chat out so I don’t have to consult like a robot!”
Easy to use – transformative results
For Dr Howell, the real value of Lexacom is its simplicity.
“I can’t believe how easy (I’m not an IT specialist) and helpful it is. More time spent listening to patients, less time typing. Less time on admin such as dictating referral letters too!”
Simple, powerful, time-saving
With Lexacom’s ambient AI, Dr Howell has turned documentation from a time consuming task into a background process, giving her more time for what matters most: patient care.
