“Invaluable for our practice” – GP influencer reviews the new Lexacom platform

Longtime Lexacom customer and GP influencer Dr David Hindmarsh shares his experiences of upgrading to the new Lexacom platform in three videos exploring how the latest tech transforms his daily clinical work.

The videos, published on his popular DocSupport YouTube channel, take a closer look at Lexacom’s revolutionary speech recognition, its AI scribe ambient voice technology, letter automation, and the mobile app for home visits and nursing home consultations, demonstrating how these features work together to save time, improve safety, and enhance patient communication.

“There’s only one choice in my humble opinion about AI tools to use in primary care, and that’s Lexacom.” says Dr Hindmarsh, “The new Comprehension Engine has really upgraded Echo, and I’ve found a significant improvement in how it works in day-to-day practice.”

“Lexacom is the only AI tool doctors need”

In his walkthrough of Lexacom Echo speech recognition, Dr Hindmarsh highlights its versatility across everyday tasks, from quickly creating clinical notes and emails to integrating directly with SystmOne. He also explores Lexacom’s patient mode, which automatically translates medical terms into patient friendly language, and coding mode which codes clinical information as you speak.

He praises the system’s robust UK based safety credentials, including built-in patient data protection and classification as a Class I medical device for NHS use.

“Lexacom’s AI tool – so easy to install”

Dr Hindmarsh’s second video focuses on the upgrade process, emphasising how simple it is for NHS practices to get started.

He shares his experience of rolling out the system at his own practice, recommending separate training sessions for admin and clinical teams to get the most from the platform. He also takes a look at writing letters with Lexacom, showing how automated data pulled from SystmOne helps minimise human error and streamline correspondence.

“The training was smooth, and the support has been brilliant. A pleasure to work alongside.”

“You won’t believe how much time Lexacom saves”

Dr Hindmarsh’s third video reports time savings of 1 to 2 minutes per consultation, through ambient voice technology, while his secretarial team has seen a 50% reduction in letter turnaround time thanks to Lexacom’s intelligent automation.

He also showcases the mobile app on a home visit, demonstrating how doctors can dictate visit notes remotely and have them ready in practice as soon as they return, an example of Lexacom’s focus on practical efficiency.