The end of admin overload: Lexacom for modern healthcare

by Dr Andrew Whiteley, founder and Managing Director of Lexacom

For more than 25 years we’ve worked alongside clinicians, listening to their needs, and finding ways to help them in their work.

I increasingly hear clinicians of all roles tell me that too much of their day is spent on administrative tasks, and there is not enough time to spend with patients.

Every minute spent typing notes after a consultation is a minute taken away from care. That’s why I’m so proud of the latest version of the Lexacom app. It’s a natural extension to our desktop app, and a natural extension of how clinicians already work, designed to reduce the burden of admin for all staff members, and ultimately to improve the patient journey.

Turn conversations into documentation, wherever you are

I believe clinicians shouldn’t have to choose between being present with a patient, and keeping accurate records. With the Lexacom app they no longer have to. By capturing conversations and turning them into structured documentation in real time, we are removing one of the biggest pain points in modern healthcare.

Whether it’s during a consultation, a home or nursing home visit, or a follow up phone call, documentation happens automatically, as part of the interaction.

This has a direct impact on both clinician wellbeing and patient experience. When clinicians are freed from the pressure of remembering and recreating conversations later, they can focus fully on listening, observing, and responding in the moment. This leads to more productive conversations, more accurate records, and more effective care.

One platform, total control in your pocket

Healthcare doesn’t happen at a desk, and neither should the tools that support it.

The Lexacom app brings together workflows, tasks, communication, and documentation in one platform that clinicians can access wherever they are: picking up and handing off work seamlessly in the practice, working remotely, and on the go.

What excites me most is the ability for nursing staff to save significant amounts of time on lengthy reports following home and nursing home visits. What sometimes took an hour or more to type per patient visit can now be automated.

Using ambient voice technology, conversations happen naturally throughout the day, and on returning to the practice, all of the clinical consultation notes are drafted and ready for review.

Lexacom complies with and exceeds stringent NHS data security and compliance standards, and is a supplier on the NHS England AVT Registry.

Reduce delays, minimise errors, and keep work moving

Administrative burdens have been steadily growing, and have reached a point where it’s impacting not only efficiency, but morale. The Lexacom app tackles this by automating repetitive, time consuming tasks that don’t require clinical expertise, from drafting documents, to managing workflows, and communications.

The knock on effect is significant. When clinicians spend less time on admin, they have more capacity to see patients and more energy to focus on complex cases – and importantly are less likely to feel burnt out by the end of the day.

This doesn’t just improve individual wellbeing, it strengthens the entire system. Better supported clinicians deliver better care, and better care leads to better patient outcomes. After 25 years in this space, that’s exactly the kind of impact I’m proud to be part of.

Download the Lexacom app from the App Store and Google Play.

• Existing customers can simply sign in and access their work instantly
• New users can start a free 30 day trial