Release notes 26.2

June 2026

Lexacom 26.2 introduces a range of enhancements across workflow management, documentation, administration, search, reporting, and usability.

 

New reporting in the Lexacom Admin Portal

A new reporting area has been added to the Lexacom Admin Portal, providing greater visibility into:

  • Jobs and workflow activity
  • Dictation usage
  • Transcription activity
  • Licence allocation and usage
  • Text messaging services

Access to reports is controlled through user permissions.

New reporting in the admin portal

 

Text messaging service

A new text messaging service has been introduced, allowing authorised users to send communications via email and SMS directly from Lexacom. Features include:

  • Dedicated text messaging licences
  • Role-based access control
  • Messaging toolbar integration for authorised users
  • Centralised management through the Admin Portal
New patient text messaging

 

Enhanced AI redaction with Lexacom Shield

Significant improvements have been made to Lexacom Shield and the handling of sensitive information sent to AI-powered services. Enhancements include:

  • Improved identification and redaction of personal identifiable information
  • More reliable protection when using Ambient AI and AI-powered workflow services
  • Greater consistency across AI-assisted documentation workflows

 

Improved Echo and AI-generated documentation

Several enhancements have been made to Lexacom Echo, Ambient AI and AI-powered workflows:

  • Improved proofreading behaviour
  • Better handling of punctuation, spacing and paragraph formatting
  • Improved guardrails through enhanced AI processing
  • Improved transcript generation and segment handling
  • Removal of unnecessary filler words where appropriate
  • More natural paragraph and document structure

 

Clinical system integration for AI workflows

AI-powered workflows can now automatically add generated content directly into supported clinical systems. This enhancement enables:

  • Faster processing of AI-generated documentation
  • Reduced manual copy-and-paste activity
  • Improved workflow automation

 

Ambient AI

Ambient AI has received a number of usability and reliability enhancements, including:

  • Improved start and stop reliability
  • Independent silence detection handling
  • Remembering window position between sessions
  • Improved dialogue positioning
  • Ability to create jobs directly from the Ambient AI window
  • Refined transcript generation and editing behaviour

 

Search

Search functionality has been significantly enhanced, including:

  • Improved sorting options
  • Better job completion time handling
  • Enhanced advanced search capabilities
  • Partial-text matching
  • Case-insensitive searching
  • Improved contributor and metadata searching

 

Workflow and template management

Administration of workflows and AI templates has been streamlined. Enhancements include:

  • Easier management of template assignments
  • Visibility of all teams assigned to a template
  • Direct template assignment from team settings
  • Improved workflow designer performance
  • Improved handling of workflow controls

 

Performance

General performance improvements have been made across the platform, including:

  • Faster Admin Portal navigation
  • Improved member management performance
  • Faster workflow designer loading
  • Various stability and reliability improvements

 

User interface updates

Lexacom 26.2 includes several user experience enhancements:

  • New job toolbar button
  • Updated upload iconography
  • Improved notifications and alerts
  • Notification of work arriving
  • Enhanced comment indicators
  • Accessibility improvements aligned with WCAG guidance
  • Various interface consistency improvements

 

Additional fixes and improvements

This release also includes numerous bug fixes, reliability improvements and workflow enhancements across the Lexacom platform, desktop application, mobile experience and clinical integrations.

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Service status

No reported issues
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