If you have been configured to use EMIS Web with Lexacom 3 and the patient details are not being pulled across, it may be that connection to the EMIS system has been interrupted.
If the connection status in the bottom right of your screen is red, and clicking it does not reconnect EMIS, please check with your practice manager to ensure that Lexacom 3 is still authorised to access your EMIS instance.
If you need any help, please contact the Lexacom Helpdesk Contact Support – Lexacom
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