How to Use the Lexacom Messaging Service

To use the Lexacom messaging service, your team will need access to the service and you will need the relevant licence and role assigned.

If you would like to trial the Lexacom messaging service, please contact our Sales team.

Open the Messaging Window

If you have access to the messaging service, you will see the SMS icon on the right of the Lexacom toolbar.

Click this to open the messaging window.

Complete the Contact Details

If your team is configured to work with a suitable clinical system (e.g. SystmOne or EMIS Web), you can pull patient name and contact details directly from the EPR.

• Ensure you have the right patient selected in your system
• Click the icon on the right, above the Recipient Name box (if connected to a clinical system)
• Alternatively, you can manually enter the contact information.

Write Your Message

You can type your message, dictate it with Echo, or copy and paste it from Ambient AI, into the message box.

Select Channel/s

Use the sliders to select SMS (text messaging) and/or Email.

Send

The send button will be greyed out until the required information is completed.

Once you have completed all required fields, click send to send the message