Custom Dictionary

While we still appreciate vocabulary feedback being sent to us, we recognise that this is time-consuming and there is a delay in us actioning this feedback.

For more instant results, you can now use our new Custom Dictionary options to immediately improve and personalise your Lexacom vocabulary.

If you still wish to provide feedback with audio, please follow the instructions below.

How do I provide Echo feedback?

In order to help improve Echo’s vocabulary, you can provide feedback on any words or phrases which you feel need to be added.

This can be especially useful if you have any localised words, phrases, organisations, or acronyms which may not yet be part of Echo’s extensive vocabulary.

The Feedback feature allows you to submit as many of these as you wish, along with an audio recording to help the pronunciation.

Note: all these submissions are reviewed manually and, if accepted, will be considered for inclusion in the next vocabulary update. These updates are applied at regular intervals and do not require a local software update.

• Go to Menu > Transcription > Transcription Feedback
  
• The Feedback window will then open.
  
• Complete the fields with the following information:

• • Select a language model: use the dropdown menu to select Medical or Legal
  • What phrase did you say? Enter the word/phrase/acronym you actually said in the sentence that you used this, e.g. “hello world”
  • What does echo write in response? Enter the sentence that Echo returned when it attempted to transcribe this, e.g “hello whirled”
  • Please confirm the word which Echo is getting wrong. Confirm which word(s) in the sentence are incorrect, e.g. “world”

• Record a sample of the problem phrase
  • Click the record button and say the word or phrase.
  • Click the button again to stop recording.
  • You can click the play button to listen back to what you said.
  • If you wish to re-record the snippet, press the record button again – this will replace the previous sample.
• Click Send to submit the feedback.