Latest digital dictation delivers benefits to patients in Derbyshire

Holywell Medical Group in Derbyshire is now able to process dictations more quickly and share data across its sites easily and securely, thanks to Lexacom Digital Dictation. Having recently upgraded to Lexacom 3, the practice is now able to work much more effectively and is enjoying the flexibility offered by the new software.

Holywell Medical Group first started using Lexacom about four years ago, having experienced problems with tape-based dictation. The practices was merging with other practices at the time and they needed a system which could be used by different secretaries that would help the practice keep on top of urgent and two-week-wait dictations.

The medical group now serves nearly 30,000 patients, so operating efficiently is more important than ever. “Lexacom is absolutely fabulous for us,” said Jane Hoole, Practice Secretary. “Patients have definitely benefited from our use of Lexacom as we are able to keep on top of urgent referrals and process high volumes dictations quickly and accurately. Urgent and two-week-wait letters immediately jump to the top of the queue so we can easily prioritise our work.”

Lexacom 3 has also made it easier to manage holidays and sickness. With Lexacom’s digital dictation and workflow software, if one secretary is about to go on holiday or is unexpectedly off sick, any incomplete dictations can easily be picked up by someone else in the team to finish. Doctors can also see who has typed which dictations and can choose to send a dictation to all secretaries or to one specific person.

Lexacom managing director, Dr Andrew Whiteley, said

“I’m delighted that our latest software has delivered even more time and efficiency improvements at the Holywell Medical Group.”

As part of its ongoing commitment to developing its software to meet individual client needs, Lexacom is working on introducing additional features requested by Holywell Medical Group. “The team at Lexacom are very friendly to deal with and that always helps!” Jane concluded.

About Lexacom Digital Dictation Lexacom first pioneered digital dictation software in 1997 and it is now used to create over 10 million documents a year by professionals in the healthcare, legal and financial professions.

Lexacom 3 offers maximum efficiency, control and flexibility when dictating, transcribing and reviewing documents. With Lexacom 3, you can:

Integrate with leading clinical systems     Dictate wherever, whenever with the Lexacom Mobile App     Return transcriptions to author electronically for checking/approval (fully compatible with Lexacom Mobile for approval on the move)     Send attachments or add notes with your dictations     Monitor your workload with advanced management and reporting tools     Securely share information across sites, even where no network connection exists     Take advantage of automatic software updates and technical help

Lexacom provides a flexible service which can be tailored to individual clients. They offer a free, no-obligation 30 day trial to all new customers and provide excellent support through their UK technical team.