Lexacom is stopping support for Internet Explorer 11.

Microsoft has announced its plans for the End-of-Life of Internet Explorer (IE) 11, with an official end date of support, for the browser, of Wednesday, June 15, 2022.

To support Lexacom’s customers who may still be using IE 11, in their transition to a new browser, Lexacom’s Team Admin will continue to work with IE 11 for a further two months. That is up until Monday, August 15, 2022.

Internet Explorer 11 - Man reading news on ipad about Lexacom stopping support for the browser

 

After that date, Lexacom will cease support for Team Admin working with IE11.

Therefore, to continue using our services, Lexacom recommends that IE11 users switch to one of our other supported browsers.

Ideally, this should be done before June 15, 2022, and definitely before August 15, 2022.

Our supported browsers are:

How does this affect me and my organisation?

If you or your users are no longer using IE 11 then there is no action required.

However, if you or your users are using IE 11, then after August 15, 2022, you and they will no longer be able to use Lexacom’s Team Admin.

For this reason, Lexacom recommends that you access Team Admin by using another, supported browser, such as Google Chrome, Microsoft Edge, or Firefox, and that you move to use one of these browsers before June 15 and definitely by August 15

Important note: none of your Lexacom data will be affected by ceasing to use IE11

I use Internet Explorer 11 what do I need to do?

If you are the admin for your Lexacom Team Admin account, we recommend that you inform all Lexacom users within your organisation of this end of-support for IE 11.

Additionally, Lexacom strongly recommends that you and all users transition to a supported browser as soon as possible. Ideally before June 15, 2022, and definitely by August 15, 2022

As a Lexacom Team Admin user, what actions do I need to take?

If you are not using IE 11 as your internet browser, you do not need to take any action. All your access to Team Admin will continue after both June 15 and August 15.

If you are using IE 11 as your internet browser, you will need to change to one of our supported browsers, each of which is freely and easily available.

These supported browsers are

  • Google Chrome
  • Microsoft Edge
  • Firefox

As an Internet Explorer 11 user, will I be affected if I don’t take any action?

Yes. After August 15, 2022, if you continue to use IE 11 you will no longer be able to access Lexacom’s Team Admin.

Lexacom therefore strongly recommends that you transition to a supported browser as soon as possible, ideally before June 15, 2022, and definitely before August 15

 

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