Before you can use Echo 2 you must accept an invitation to join you team.
When your organisation’s Team is created in Team Admin you will be added as a user and will receive an email invitation with a link. This needs to be accepted to confirm your registration and will expire within 1 week. If your invitation expires please raise a support request to receive an updated link.
Joining your Team
Your Echo profile will be created by your Team Admin and will include your email address
When you are added to your Team an email will be sent to your given email address containing your invitation
If you don’t receive this straight away check your spam folder just in case
Click the link in the email – you will be taken to Team Admin where you will be invited to create a password.
Create a password containing at least one number, one capital letter and a minimum of eight characters.
Log in to your profile using your registered email address and new password
When you log in to Team Admin for the first time there will be a section called ‘Pending Invitations’ on the ‘User’ page.
Click the green tick to accept the invitation
You are now a member of the Team and can download the Echo application if it has been assigned – see How To Install Echo