RDArchitects in Nottingham is enjoying a new sense of freedom since switching to Lexacom digital dictation, which allows them to record and send dictations anytime, anywhere.
With their previous analogue tape system, the partners at RDArchitects (RDA) would have to wait until they were in the office in order to hand over any recordings, or make a special journey if the dictation was urgent. Thanks to Lexacom, they can record dictations while they are out onsite or from home using their mobile phones or tablets and send immediately for transcription.
“Lexacom has transformed the way we work,” said Office Manager, Denise Gardner. “Instead of having to physically hand tapes to me, the partners can send dictations from any location at a time that suits them. It means we can deal with dictations quickly and easily, it’s a much more efficient system.”
RDA decided to try Lexacom’s free trial when the tapes for their previous system were becoming increasingly expensive and the recordings were often inaudible. Denise continued: “I must admit I was a bit apprehensive about getting to grips with a new system, but Lexacom is an absolute doddle to use. The recordings are much better quality and we can keep them as long as we need to, so we have much more control.”
Lexacom was installed alongside Olympus hardware to provide a seamless digital dictation solution. Impressed by the system and the support they received, RDA is looking to expand the use of Lexacom to allow partners in the Kent office to dictate on the move with Lexacom Mobile.
Denise concluded: “Changing to Lexacom has been massively beneficial to the team and company as a whole. RDArchitects can now share internal workload and distribute resources more effectively. We would certainly recommend Lexacom 3 to other architectural practices or businesses requiring quick and efficient transcription.