Used on a daily basis by eight GPs and one Medical Secretary, Stonelaw Medical Practice already have a need to integrate their recently acquired Lexacom 3 digital dictation software with other documents creation services that Lexacom offer.
Christina McCutcheon, Practice Manager of Stonelaw Medical Practice, describes what a huge difference Lexacom 3 has made to the way they manage their Practice. They now have access to Lexacom 3 in every consultation room, which ensures that GPs can work more efficiently and save time. They are able to access the software and supporting Olympus hardware easily, and Lexacom 3 has ensured the team are creating more accurate documents as well as benefitting from increased efficiencies of work.
The Stonelaw Practice Manager explains “Before we moved to Lexacom 3, it took much longer to get patient letters and referrals written and sent out due to waiting for dictations to be handed over by the GPs. Now, we can see them appear even before the patient has left the building. At Stonelaw Medical Practice, we look after 11,500 patients, so it is vital we run a smooth workflow operation at the practice.
The Lexacom 3 software now allows me to report on our workflow efficiencies and it ensures that my team have all got equal amounts of work. This has really saved us a lot of time, not only from managing workloads and waiting for dictations to arrive, but also to the output of work.”
Stonelaw Medical Practice has been so impressed with Lexacom 3, that they have already recommend other local medical practices to them to trial the software and Christina McCutcheon has already started looking at the other services Lexacom offer to see how they could further improve Stonelaw’s workflow.
Christina continued “Knowing that Lexacom offers more than just digital dictation services is a real lifesaver. It means we can lean on them, when we need to, without the financial commitment and it is perfect for our administrative set up. We are very excited to be soon trialling Lexacom’s new speech recognition software, Lexacom Echo, as it will be another step to even better workflow efficiencies for Stonelaw Medical Practice.”