Support
*** URGENT UPDATE: Some NHS Customers are having difficulty logging on this morning. The issue is only affecting NHS customers. We are working with the NHS IT to resolve the issue on their infrastructure. We apologise for any convenience caused with this issue which is outside our control ***
Update 23/10/2017 10:45 - please could all affected customers report the issue to your CSU / IT Support team as soon as possible.
Update 23/10/2017 11:10 - An issue has been identified affecting multiple vendors by the NHS. BT and N3 support teams have found an issue routing http and https data and are looking to resolve ASAP.
Update 23/10/17 16:50 - BT have escalated it to their 3rd line support team. No estimate has been given for the completion of the work.
Our UK technical support team is on hand to help you get the most out of your software. Lexacom 3 membership includes free technical support, as well as free software upgrades.
If you are a Lexacom 3 customer, please use the new Support pages on the Lexacom Cloud.
If you are using Lexacom 2 and need technical support, please complete the form below and a support analyst will be in contact with you as soon as possible or call 01295 236940.
To find out more about the Lexacom 3 upgrade please click here or call us on 01295 236910.
