Customer service: real people making a real difference By Raffaella, Marketing Intern With an increase in reliance on automation and chatbot-driven services, Lexacom is reaffirming the value of real human connection. The UK provider of speech recognition, digital dictation and workflow solutions is building a reputation not just for cutting-edge tech, but for customer care […]
Read moreSupporting the NHS Forest By Raffaella, Marketing Intern Protecting our planet is a collective duty—one that requires commitment, innovation, and conscious action. Sustainability should not be just a choice but an imperative made to ensure that future generations inherit a world that thrives rather than struggles. The NHS Forest plays a crucial role in this […]
Read moreSpeaking everyone’s language: benefits of speech recognition technology for professionals Speech recognition tools used by consumers have become a commodity. But is the same true for professionals? Dr Andrew Whiteley explains. Digitisation has significantly changed the way people perform certain tasks and millions of people use speech recognition tools in their homes and on the […]
Read moreTo improve patient outcomes, primary care must evolve Dr Andrew Whiteley examines what tech-assisted primary care could look like in the near future and what this means for GPs. Most of us remember the ‘good old days’ of primary care. I look back fondly on my time as a GP – admittedly, through an occasional […]
Read morePhilips SpeechOne PSM6300 headset – a Lexacom Echo user’s review Earlier this year Lexacom was asked by one of our microphone suppliers for feedback on the Philips SpeechOne PSM6300 headset from a user of our medical speech recognition software, Lexacom Echo. While the premium headset has received many good reviews, the supplier was keen to […]
Read moreAn overview of UK health literacy issues
Read moreNeed to replace Winscribe dictation? At the time of writing (April 2023) Winscribe digital dictation software is due to end-of-life in just three months’ time, for the cloud-based version, and in fifteen months’ time for the local server-based version. That is if you are a user, you need to replace Winscribe dictation by the end […]
Read moreBest Practice London 2023 review Lexacom’s Best Practice London 2023 review. The event was held on March 8 & 9 at Olympia. This was the first time the show had been run, with its well established sister show, Best Practice, being held in October at NEC Birmingham. Lexacom attended Best Practice London 2023 with a […]
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