Q. How do I register for updates and news releases?
Please register on our mailing list page.
Q. Is Lexacom compatible with my other software?
Yes, provided that you are running Windows 98, ME, NT(SP6), 2000 or XP. Lexacom Talk & Type works independently of any 3rd party software package, although it can also be configured to interact with these if required. Please contact our support desk for further details. Lexacom Talk & Type will also allow you import other types of sound or dictation file, such as the DSS standard supported by Olympus handheld devices and standard wav files (PCM) supported by most other manufacturers, ensuring you can use any current digital dictation hardware you may already have.
Q. Will Lexacom work with the systems I am already using?
The software works on any Windows system that satisfies our minimum recommended criteria. (Min requirements)
Q. What constitutes a user?
A user is either a person who dictates using Lexacom Talk or a person who types the dictation using Lexacom Type. There are no limits to the number of users your system manager can authorise to use your Lexacom dictation network as the licencing is per-PC, not per user. The administration of the dictation and workflow management system is accessed via Lexacom Admin™ and is essential for the configuration of the system: it therefore does not constitute either a ‘user’ or a ‘licenced seat’.
Q. Can two job sharers use one installation?
Yes, there is no limit on the number of people that can be authorised by the system manager to use Lexacom Talk & Type.
Q.How do I add more installations?
You can install copies of Lexacom Talk or Lexacom Type from the CD onto new workstations. To activate these programmes you will need to contact the support desk to purchase a new registration code.
Q. What Support Options are there after purchase?
All new users of Lexacom Talk & Type are entitled to 28 days of free support. After this period, you can choose the level of support appropriate to your business. Please see the Subscribe section for more details.
Q. Does Lexacom use Voice Recognition?
Yes, Lexacom Scribe™ will shortly be available which will provide an additional back-end VR module.
Q. What else will I need to get?
Lexacom Talk users not using the SpeechMike Pro will need a microphone to record the dictation and speakers to listen to the dictation when reviewing it. All pc’s will need to comply with the recommended minimum requirements (including sound cards).
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